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Unlike most Internet jewelers, at Diamond Design Co. each piece of jewelry is carefully designed and crafted by our in-house jewelers.
Need it wider, smaller, more stones, less stones, a different metal or precious stone, NOT A PROBLEM. Our jewelry is made-to-order-, "made by us for you".
PLEASE NOTE: If your SHIPPING address is different than your BILLING address, for your protection and to avoid delays in shipping please notify your credit card company of your alternate address.
All shipping addresses MUST BE ON FILE WITH YOUR CREDIT CARD ISSUER, NO DELIVERY ADDRESS CHANGE REQUESTS ARE AUTHROIZED. If an "in transit" address change is made, a $20 fee will be assessed on your order.
Most items will ship within 5-7 business days (custom orders may take longer or orders paid by check).
For jewelry items, clients may also request alternative shipping methods for an additional fee as follows:
FedEx/UPS 2nd Day
2 business days
(Returned orders will be charged a non-refundable shipping fee of $20)
FedEx/UPS Standard Overnight
Next business day, 3pm delivery
|FedEx/UPS Saturday Delivery||$50.00||Saturday Delivery|
|APO/AE Delivery||$35.00||Varies by location and ship method available.|
How long will it take to get my item? See estimating chart below. Please note estimates are in "Business" days and please consider the time of your order to estimate start time. Our hours are 8 am - 5pm (PST)
Clients are notified via email when an item has shipped, which includes all tracking information for your order. All items are fully insured from our door to yours. Signature is Required --- SIGNATURE RELEASE WILL BE OVERRIDDEN. Please verify signature release status with FedEX and UPS. For your protection, if you have a "signature release on file" you will be required to pick-up your package at the local FedEx or UPS office.
The ultimate in jewelry buying experience. Test drive your ring puts you in the drivers seat. Your ring, your way. Learn More
Quality you can trust from Diamond Design Co. We make each piece to your exact specifications. See our videos. Learn More